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Frequently Asked Questions:
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How can I protect my
PC against Identity Theft?
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Don’t expose yourself.
Never use a public computer or wireless “hot
spot” for financial transactions.
• Beef up your security.
If you use Internet Explorer, Microsoft
recommends cranking the security setting on your Internet browser up to
“high” (you’ll find it under the Tools menu; click on Internet Options
and look for the security tab, then select Internet Zone).
• Use a credit card for online purchases.
Technically, debit cards
with the Visa or MasterCard logo offer you the same no-liability
coverage for fraud that credit cards give you, but you have to wait a
few days for the bank to restore the money to your account. Better to
have a middleman like a credit card company between a thief and your
checking account.
• Don’t click.
You probably know by now not to open spam e-mails or download
attachments from unknown sources. But e-mail links in instant messages,
Web message boards and Internet relay chats (IRC) also can be malicious.
If a financial institution sends you an e-mail relating to an “urgent
problem” or other matter pertaining to your account, use the phone
number printed on your statement to respond.
• Block pop-ups.
Besides being incredibly annoying, pop-ups can be used to install
hackers’ software on your computer. Many Internet service providers now
have pop-up software built in, or you can get blocking software from
sites such as
http://toolbar.google.com or others.
• Monitor, monitor, monitor.
You need to take a careful look at your bank and
bill-pay transactions. Don’t assume that odd $40 electronic transfer or
check is a payment you just forgot about; it could be a scammer probing
to see if the fraud will go unnoticed. With bill payment systems, review
your payment history as well as your payee list to make sure there
aren’t any unauthorized transactions. The sooner you report the theft
the better; after 60 days, the bank may be under no legal obligation to
provide a refund.
• Stay up to date.
Run Windows Update to keep current on the latest security patches.
• Inject some variety.
Don’t use the same user ID and passwords at
different financial institutions. If you’re asked to create a security
question and answer, don’t use one that’s relatively easy to discover,
such as mother’s maiden name.
• Inoculate yourself.
Keep your virus software up-to-date and run frequent scans to check
for problems.
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How do I check a long distance phone # that appears on my bill if I do
not recognize it?
Check the number here first:
www.anywho.com
How do I protect my home electronics during
threatening weather?
Unplug Your Computers/Modems/Phones During Threatening Weather.
Springtime starts off another season of electrical storms.
Just a reminder
from PRTC to unplug your computers, your modems (if you have an external
modem), your fax machines, VCR's, cable outlets and your phone when the
weather looks threatening outside. A lightning strike to the electrical
lines and/or phone lines leading to either your computer or external modem
can cause serious damage--and even a fire!
An electronic surge protector which includes a built-in phone line protector
is a great idea, but it does not provide a 100% guaranteed protection. Call
or stop by our office today to find out how to prevent lightning from
destroying your valuables.
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