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Need help paying for your telephone bill? Lifeline Enrollment Form

Lifeline is a government program that offers qualified people a discount on their monthly local telephone bill.


What Programs Are Available to Assist Low-Income Consumers?
The Lifeline program is available to assist low-income consumers with their telecommunications needs.

What is the Lifeline Program?

The Lifeline program was designed to preserve and promote telephone services to qualified low-income households. The program provides a monthly discount on local service, which can be either LANDLINE or WIRELESS service. The combined federal and state discount in Kentucky is up to $12.75 per month.

Enrollment in Lifeline provides the following benefits:

- Waiver of universal service fee.
- Reduction in monthly residence line charge.
- Free toll blocking service.

Federal rules limit each household to one Lifeline discount.

You may have home landline telephone service OR one wireless telephone. You may not get Lifeline discounts on two telephone lines.

How is the Lifeline Program Funded?

The Kentucky Public Service Commission approved a small charge to be placed on all telephone customers’ bills to help eligible low-income consumers maintain basic phone service.

Who May I Contact With Questions?

Contact the business office of Peoples Rural Telephone Cooperative with any questions you may have about the Lifeline program.

Contact Peoples Rural Telephone Cooperative for enrollment details.

You must be able to provide proof of participation in a qualifying program or show that you meet the income guidelines.

Who is Eligible for Lifeline?
You are eligible to enroll in the Lifeline program if you participate in one of the following:
 - Medicaid
- Supplemental Nutrition Assistance Program (SNAP)
- Federal Public Housing (FPHA)
- Supplemental Security Income (SSI)
- Veterans Pension and Survivors Benefits

- Tribal Programs (and live on federally-recognized Tribal lands)

- Your household income is at or below 135% of the federal poverty guidelines.

Eligibility Requirements
How do I apply?

To apply for Lifeline call (606) 287-7101. You will be asked to provide proof of your eligibility by providing a copy of a document that verifies that you participate in any of the programs mentioned above. Your Lifeline benefits will take effect when proof of eligibility is received.

How do I continue to receive Lifeline benefits?

Your benefits will be discontinued when you no longer meet eligibility requirements or when proof of eligibility is not received.

Lifeline: Affordable Telephone Service for Income-Eligible Consumers