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Cooperative Services and Information

Battery Backup Information

PRTC phone service is provided over our state-of-the-art fiber optic network and requires electric power to operate. To avoid disruption of phone service during a power outage and to maintain the ability to connect to 911 emergency services, PRTC supplies a backup battery free of charge. This battery is maintained by keeping the Gigacenter plugged into a regular outlet at all times.

The backup battery lasts at least eight hours on standby power and should provide approximately six hours of talk time. The backup battery does not provide power to any services other than phone. Home security systems, medical monitoring devices, routers and other equipment will not run off this backup battery.

EBill offers a new way to look at your telephone bill any time you want + have the flexibility of making a payment on line from anywhere you can get to the internet.

With PRTC EBill you can see what your current telephone bill is as well as past telephone bills the same as if you had received the bill in the mail.  You will have the ability to look at your long distance calls and find out who the call is made to with a click of a mouse.  You can see in detail, charges for what equipment you are billed for and also current transactions. You can also print your bill if you need to.  

You can pay your bill with a check, credit or debit card and also sign up for recurring payments. 

When you set up your account you will use your account number and a password that will keep your account secure from other viewers.

Contact PRTC today to set your password for your account. 287-7101 or email and request for a representative to call you at home.

If you have already set up your password, click here to login.